Continuous platform evolution

v2.4.0 - Advanced Webhook Triggers

v2.3.2 - LLM Context Window Expansion

v2.3.0 - Native Zendesk & Salesforce Sync

Introduced custom webhook payload mapping directly inside the visual workflow canvas, allowing bi-directional data flow with internal microservices and external databases.

Upgraded knowledge retrieval engines to support 128k context windows, enabling autonomous agents to ingest dense multi-page product manuals without truncation.

Rolled out zero-code ticketing connectors with automatic intent classification and live agent handoff telemetry tracking across global support queues.

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